Welcome to the Staskauskas' jewelry website and online store presenting selected explicit works by Staskauskas' jewelry [ S'j ].
All available products on Staskauskas' jewelry Site are manually handcrafted pieces and therefore has explicit rights to warranty and return policies.
For more information about the collection's concept please click on a page About.
1. ORDERS AND SHIPPING
Online orders are generally processed within 48 hours of receipt, although not on weekends or holidays.
Should the ordered item not be available at the moment, or in case of any delay of delivery (if production date is not sited on a product's page), we will inform you via e-mail within 24 hours.
All prices at Staskauskas' jewelry online store are stated in EUR. Price includes VAT. Customs and administration fees are paid by the customer upon receiving the goods.
All ordered goods are delivered by Postal Services or UPS (for express deliveries). We are shipping only via Standard Registered Post / Priority shipping and you will be provided with all necessary information to track your parcel. Deliveries take approximately 6-12 days, and UPS 2-4 days.
Staskauskas' jewelry does provide a life-time warranty to it's jewelry products*. If you have any issues with your ordered jewelry piece, please contact S'j within 7 days and we'll get back to you as soon as possible (usually it takes up to 48 hours, and this does not include weekends and holidays).
*Warranty does not apply to: metal plated jewelry parts, iron wire joined parts and silicone rubber jewelry. However, the form and shape of the product itself is fully protected under the law of life-time warranty.
Depending on the issue, we might ask you to send photos of your piece and explain exact issues. If the piece has been damaged on purpose or by the customers fault - this won't be covered by the law of life-time warranty.
If you have any issues with your S'j jewelry piece, we'll try our best to keep you satisfied and willing to fix any technical issues (replace your piece with a new one or fix the current piece). On returning a broken or faulty item, the shipment is paid by the customer. Usually to fix the item takes up to 21 days + shipping time.
We do not fix and make any corrections for the jewelry made by the third parties / brands.
Warranty applies to products purchased after June 5th, 2017
3. RETURN POLICY
Should you for any reason not be satisfied with your purchased item, you can return it within 7 (seven) days of arrival, for store credit equal to the amount of the original payment of the item. Shipping expenses are not included. The goods must be returned in the same condition as when received. On returning an item, the shipment is paid by the customer. Staskauskas' jewelry does not compensate packages lost in return shipping. Only faulty products will be refunded. Refunds for returned faulty products will be made as soon as possible, 30 business days, after we received the returned products.
When you purchase a product at Staskauskas' jewelry, we ask only for the information necessary to process your order properly. These include contact information such as name, address, telephone number, email address and any account ( PayPal ) or credit card information necessary for completing your payment.
Staskauskas' jewelry will only pass information on to the shipping/delivery company to enable it to deliver the goods to its destination. No sensitive information will be passed on.
S'j mobile app does not collect any personal information. It is only for educational / entertainment use, and does not include third party adverts. Staskauskas' jewelry does not take any responsibility to the use of AR Ring Sizing card and measurement accuracy.
This site and products in this site are provided 'as is'. Staskauskas' jewelry does not make any warranties or representations regarding to the use of the materials in this site in terms of their correctness, accuracy, usefulness, reliability or otherwise. Any disclaimers do not apply to consumer purchases.
All material and products on Staskauskas' jewelry Site may not be copied by any third parties. All of the content on Staskauskas' jewelry site, including, for example, all of the page images, illustrations, graphics and text are subject to copyright and/or other intellectual property rights held by Staskauskas' jewelry. Unless otherwise indicated, material on this website is copyrighted. No text or images may be used for any purpose other than personal use, unless explicit authorization is given. You may 'bookmark' a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to the terms.
For general inquiry and customer service:
Address: P. Vileisio g.18, 1-as korpusas, 3 B aukstas, LT-10306 Vilnius, Lithuania ;
Phone: +370 633 18 301